Terms & Conditions
Last updated: 24 May 2026
Welcome to Trovare. By accessing and using our atelier, you agree to these terms and conditions in full. If you do not agree with any of these terms, we ask that you do not use the atelier.
1. Description of the service
Trovare is a furniture search aggregation atelier that lets users discover products from more than 40 Dutch and European furniture retailers through a single interface. Trovare is not a webshop and does not sell products. The atelier offers solely a means of searching, comparing and arranging products found on retailers' websites.
Prices, availability and product specifications are drawn from the websites of partner retailers and may be changed by Trovare without prior notice.
2. Account registration
To use the full functionality of the atelier, you must create an account. On registering, you undertake to:
- Provide accurate and up-to-date details
- Keep your account password confidential
- Notify us immediately of any unauthorised use of your account
- Be responsible for all activity carried out through your account
The processing of your personal data is described in the Privacy Policy.
We reserve the right to suspend or delete accounts that breach these terms.
3. Acceptable use
You undertake to use the Trovare atelier solely for lawful purposes and in accordance with these terms. You may not:
- Use the atelier for any unlawful or unauthorised purpose
- Attempt to gain unauthorised access to our systems or data
- Use bots, scrapers or other automated tools to extract data from the atelier without our written consent
- Upload harmful content, viruses or malicious code
- Attempt to disrupt or overload the atelier's infrastructure
- Use the atelier to send spam or unsolicited communications
4. Intellectual property
The Trovare atelier, including its design, logo, interface, source code and original content, is the property of NETBEARS TEAM SRL and is protected by copyright and intellectual property law.
Product images, descriptions and information displayed in the atelier belong to the respective retailers and are used for the purpose of search aggregation.
The moodboards generated through the atelier may be used by users in their interior design projects.
5. Limitation of liability
Trovare acts solely as a search aggregator and is not responsible for:
- The accuracy of prices, availability or specifications of the products displayed (these are drawn from retailers' websites)
- The quality, delivery or return of products purchased on retailers' websites
- Any transaction between the user and the external retailers
- Temporary interruptions of the service due to maintenance or external factors
- Changes to the offering or unavailability of products on the source websites
The atelier is provided "as is", without any warranty, express or implied.
6. Links to third-party sites
Trovare contains links to furniture retailers' websites. These websites are operated independently and have their own privacy policies and terms of use. Trovare has no control over, and accepts no responsibility for, the content or practices of these external sites.
When you follow a link to a retailer, you leave the Trovare atelier and your interaction with that site is governed by the terms of the respective retailer.
7. Changes to the service
We reserve the right to modify, suspend or discontinue any part of the Trovare service at any time, with or without prior notice. We are not liable to you or to any third party for any modification, suspension or discontinuation of the service.
8. Changes to the terms
We may update these terms and conditions from time to time. Material changes will be communicated by email or through a notice in the atelier. Continued use of the atelier after the changes are published constitutes acceptance of the new terms.
9. Governing law and jurisdiction
These terms and conditions are governed by Romanian law, without prejudice to the mandatory provisions of Dutch consumer law that protect the consumer in any event (Rome I, art. 6(2)). Any dispute arising out of or in connection with the use of the Trovare atelier may be submitted to the competent court in Romania or, for consumers, to the competent court of the consumer's place of residence in the Netherlands. For cross-border consumer disputes, you may also use the EU online dispute resolution platform (ec.europa.eu/consumers/odr).
10. Consumer protection
In accordance with Dutch law, consumers may direct complaints to the Netherlands Authority for Consumers & Markets (ACM):
- Website: https://www.acm.nl/
- ConsuWijzer: https://www.consuwijzer.nl/
Online dispute resolution (the EU ODR platform): https://ec.europa.eu/consumers/odr
The processing of personal data is governed by the Privacy Policy.
11. Right of withdrawal
In accordance with Dutch distance-selling law (Dutch Civil Code, art. 6:230o et seq., which implements Directive 2011/83/EU), consumers have the right to withdraw within 14 calendar days of concluding the agreement (the moment of account registration), without giving any reason.
Trovare is a digital service whose content is supplied immediately after the account is created. By creating an account and using the atelier, you acknowledge and agree that the supply of the digital content begins immediately, which may limit the right of withdrawal (see Dutch Civil Code, art. 6:230p(d)).
During the free period: users may delete their account at any time via their profile settings, which constitutes an effective withdrawal from the agreement.
When paid subscriptions are introduced: to exercise your right of withdrawal, send an email to contact@trovare-atelier.nl within 14 calendar days of activating the subscription, with the subject line "Withdrawal". Refunds in connection with the withdrawal are processed within 14 days and credited to the original payment method.
12. Contact details
- Company name: NETBEARS TEAM SRL
- VAT number: RO37261366
- Address: Corneliu Baba 8, Iași, Romania
- Email: contact@trovare-atelier.nl
- Website: https://trovare-atelier.nl